Knowledge Base for Testers
Everything you need to know about testing for Userbrain
Featured Articles
11 Articles
How do I get paid?
What do I need in order to get started?
Qualification test FAQ
What should I say?
Top 5 reasons why tests are declined
How do I start with my qualification test?
I can't find my qualification test
Can I retake my qualification test?
Any problems with our iOS app?
What does Userbrain do with my Personal Data?
How to Resolve "Error: 401"
Qualification test
6 Articles
Getting Started
9 Articles
What do I need in order to get started?How do I record my tests?What is recorded?How long should my tests be?How do I get notified about new available tests?How many tests can I do?Userbrain Tester Code of ConductWhat languages can I speak during a test?
View all items in “Getting Started”Getting Paid
6 Articles
Testing on Desktop
8 Articles
What should I say?Do I have to enter my own private email address?Do I have to sign up on the websites you test?Install Userbrain Recorder 101What and when is the Userbrain Chrome extension recording?Avoid clicking on ‘Stop Sharing‘.System Requirements for Testing with Chrome ExtensionmacOS Catalina 10.15: Screen Recording permission
Mobile Testing
4 Articles
Troubleshooting
10 Articles
I got interrupted and had to cancel the recording.I have problems with the Userbrain Chrome ExtensionI can't complete a taskI have problems with my audioI have problems with the Userbrain iOS AppHow to Pause or Discard a TestWhy can't I upload my test?How to set your Audio or Video Permission for Mac
View all items in “Troubleshooting”Account Help
11 Articles
I'm not receiving any testsI have forgotten my Userbrain email or passwordI received a test notification. Why can't I see it on my dashboard?My account has been lockedHow do I unsubscribe from receiving emails?How to start testing with the Userbrain Android AppHow can I change my password?How to Resolve "Error: 401"
View all items in “Account Help”