Account Help
Last updated on 14 May, 2025
I'm not receiving any tests
I have forgotten my Userbrain email or password
I received a test notification. Why can't I see it on my dashboard?
My account has been locked
How do I unsubscribe from receiving emails?
How to start testing with the Userbrain Android App
Here you can find a step by step guide on how to test using the Userbrain Android App
How can I change my password?
You forgot your password or want to change it? Here we show you how.
How to Resolve "Error: 401"
Your browser extension might display the message "Error: An error has occurred: 401." Here's how to fix it!
Can I use an emulator when testing for Userbrain?
How to Add More Languages to Your Profile
I want to delete my account