Troubleshooting

I got interrupted and had to cancel the recording.

What happens if you discard your test

I have problems with the Userbrain Chrome Extension

I can't complete a task

I have problems with my audio

5 short Tips to resolve the most frequent problems with your audio

I have problems with the Userbrain iOS App

If you encounter problems with recording tests with the Userbrain iOS App, we recommend following these steps

How to Pause or Discard a Test

You can always pause or discard a test while recording.

Why can't I upload my test?

How to set your Audio or Video Permission for Mac

How to set your Audio or Video Permissions for Windows 10

I did not receive an SMS Verification code